We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, shipping address, and payment information.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

We may also use your information to personalize your experience, analyze usage patterns, and develop new features and services.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We use SSL encryption for all sensitive data transmissions and regularly update our security practices to protect your information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it.

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us by following the unsubscribe instructions in our emails.

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

With your consent, we may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

We use analytics tools to understand how visitors interact with our website. These tools may collect information about your browsing behavior and help us improve our services.

Payment information is processed by secure third-party payment processors. We do not store your complete payment card information on our servers.

If you have questions about this privacy policy or our privacy practices, please contact us at privacy@autumnreach.com or by phone at +81 80 4927 0516.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Last updated: January 1, 2025