By accessing and using the Washi Ink Studio website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

By placing an order, you represent that you are authorized to use the payment method provided. We reserve the right to refuse or cancel orders at our discretion.

Payment must be received before products are shipped. We accept various payment methods as indicated during checkout.

We ship to addresses worldwide, subject to certain restrictions. Shipping costs and delivery times vary based on destination and shipping method selected.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by customs or other factors beyond our control.

We accept returns of unused products in original packaging within 30 days of delivery. Custom or personalized items may not be returnable.

Return shipping costs are the responsibility of the customer unless the return is due to our error. Refunds will be processed within 5-10 business days of receiving the returned item.

All content on this website, including text, graphics, logos, images, and software, is the property of Washi Ink Studio or its content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with any other party's use of our services.

You are prohibited from attempting to gain unauthorized access to our systems or engaging in any activity that disrupts our services.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

To the fullest extent permitted by law, Washi Ink Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Our products are provided "as is" without any warranty of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Washi Ink Studio from any claims, damages, or expenses arising from your use of our services or violation of these terms.

These terms are governed by the laws of Japan. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kobe, Japan.

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

For questions regarding these terms of service, please contact us at legal@autumnreach.com or by phone at +81 80 4927 0516.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Last updated: January 1, 2025